What online advice service means to us

The advice service of Caritas Vorarlberg “Subsistance & Housing” supports people who are in a social or financial emergency situation. We provide information, counselling and support. The offer is available for people over 18 years with a location in Vorarlberg. (not depending on nationality). In a privat conversation we aim to look at each individual situation and help you to help yourself.

The online advice service compliments our advice services in our offices in Feldkirch, Bludenz and Dornbirn. You do not need to come to one of our locations in order to get in touch with us. You can also discuss your situation online – anonymous in our instant chat – or after registration through Online Mail or chat/video appointment.

Please contact us! The service is free of charge und confidential.

The advice service Caritas “Subsistance & Housing” supports with…

Subsistance

Together with you we will gain an overview of your financial situation to find out, how we can support you. We can help by writing a financial household plan; it’s goal is to stabilize your finances long-term. If you currently don’t have enough money to provide for your basic needs, we can give you short term financial support.

Questions regarding social benefits

We provide information about financial support and welfare options and explain how you can gain access to them. If required we will help you to fill out forms and support you in dealing with the authorities.

Housing

We provide advice and support if you are at risk of losing your home. If required, we can arrange for a bed in our emergency shelter and provide you with a postal address. If you are in search of a place to stay we can advise you with the relevant information.